Return Policy - Digital Products
Return Policy for Digital Products
At CuteRoyal.com, we are committed to providing high-quality digital products, including downloadable machine embroidery designs.
No Returns Accepted for Digital Products
Due to the digital nature of our products, we cannot accept returns once files have been downloaded, as they cannot be physically "returned".
When you purchase a digital product from our store:
- You receive immediate access to download the files
- Files are delivered instantly and cannot be retrieved once downloaded
- This policy applies to all our machine embroidery designs and digital files
Before Your Purchase
We encourage you to:
- Carefully read the product description
- Check the available file formats
- Review sizes and technical specifications
- Contact us if you have any questions before purchasing
Support and Assistance
If you experience technical issues with your downloaded files (corrupted files, download problems, etc.), please contact us immediately. We will be happy to help you resolve any technical issues.
Exceptions
This policy applies only to digital products. For physical products, please refer to our general return policy.
If you have any questions about this policy, please do not hesitate to contact us.